Thai cooking kits, carefully curated, from Thailand to your kitchen. Visit us at www.taanthaifood.com to learn more
This post is for backers only. Please visit Kickstarter.com and log in to read.
This post is for backers only. Please visit Kickstarter.com and log in to read.
Dear TAAN THAI Backers,
We trust that this email finds you well. We are happy to update you that TAAN THAI products have finally arrived and have been cleared by customs and FDA. We are busy packing your Kickstarter rewards and will start shipping the products by tomorrow. Depending on where you are, your Kickstarter rewards should arrive at your doorsteps this coming week.
With this, we would like to express our appreciation for your support and your belief in our project again. We could not have done it without you. As a token of appreciation, we have included a small gift, a Pha Kao Ma utensil bag, handmade by Ms Nyen, and a thank you card with a discount for your next purchase of TAAN THAI products from our website, which is soon to be open for orders :) We would like to also let you know that our goods will also be available on Amazon.
There is a review section available on our website where you can share your opinions about our products. We would love to hear from you so that we can improve!
Looking forward to hearing your feedback!
Kind regards,
TAAN THAI TEAM
Dear Valued Backers,
We trust that this message finds you well. After several hiccups in the process of making TAAN THAI a reality, we are finally at the stage where goods are on the way to you! Last week, we successfully processed all Kickstarter orders in Thailand. It should be delivered to some of you by now. Our next delivery batch will be in the US and, per the freight schedule, will arrive by the third week of July. It will take around one week to finish the customs clearance, so we should be able to process all orders by the beginning of August.
As proud as we are of this achievement, we are also very grateful for your support and understanding in keeping pushing and supporting us to this point. We are very much looking forward to hearing your honest opinions about our products. Let us know how you feel, and any suggestions or recommendations are welcome!
Leave comments on our website here: www.taanthaifood.com, or just email or DM us on Facebook and Instagram. We will get back to you as soon as possible.
Kind regards,
TAAN THAI TEAM
Dear TAAN THAI Backers,
We trust this message finds you well. We would like to provide you with an update about TAAN THAI products. Good news! Our products passed the final lab tests and are now on the way to the US. We loaded everything on the ship this week, and they are expected to arrive by the last week of July. It may take a week or so to do the customs clearing, and by the beginning of August, we can ship all of your orders! For our Thai backers, since we do not need to wait for the sea freight, we will ship our products around the beginning of July.
We want to take this opportunity to thank you for your patience and understanding. The production process is all very new to us. Even though we added some cushion in the timeline, we still encountered some unexpected issues that resulted in a significant delay from the original schedule. However, our priority is to provide you with the best products that you can share with your loved ones.
Thank you again for believing in our products in the first place and, of course, for your patience and understanding. We hope that you will also like the small gifts we provided in the Kickstarter Box!
In the previous post, we give you a small glimpse of the Pah Kao Ma Bags. Today, we would like to share the story of the person who made this product. Introducing Ms. Nyen, a local seamstress in Suphanburi Province. She has been working as a freelance seamstress since she was 18 years old. For over 40 years, she made all kinds of dresses and clothing. During the COVID-19 pandemic, she was forced to close her physical shop in the market and is now only receiving orders and working at home. We partnered with her on the design of the bags, and she is the one who made these awesome tote bags and utensil bags available to you!
We hope that in our next updates, we will be able to ship our products to your doorsteps and let you enjoy our products with your own creations!
Kind Regards,
TAAN THAI TEAM